Call ID (Hidden Field)

This "hidden field" stores the MDC - Conventional Call ID "sets of values" for MDC (UCL) Contacts. Call ID sets are determined by the values of the System Group Number and Primary ID fields for the same record / row, or by the values of the Custom Group Number and Primary ID fields for the same record / row. An MDC Call ID "set of values" can then be selected from the MDC Conventional Hot List's - Call ID field.